Your phone line, answered every time
An AI agent that picks up on the first ring, understands what the caller wants, looks it up in your systems and does something about it. In your language, on your number, around the clock.
Works with the number you already advertise. No new hardware.
Three ways to put it on the line
Keep the number on your invoices and your storefront, or start fresh with one from us. WhatsApp works the same way.
Bring your own number
Keep the number your customers already know. Point it at the agent, or hand over only the calls your team cannot take.
Take a number from us
We provision a local number in the country you sell in, usually within a day. Useful for a new market or a campaign line.
Connect WhatsApp
Same agent, same knowledge, in the app your customers actually open. It handles voice notes and typed messages alike.
Somewhere else? Ask us. Coverage is added on request.
It does the work, not just the talking
Anything your team can look up or change, the agent can too, if you let it. Everything else it hands over.
Acts on your systems
Looks up an order, checks a payment, moves a booking, updates a record. Through the same APIs your staff use.
Speaks their language
Natural, interruptible conversation rather than a phone tree. Switches language when the caller does.
Knows where to stop
Refunds, cancellations and anything you flag as sensitive wait for a person to approve them.
When it should not decide, it hands over
The worst automated calls are the ones you cannot escape. This one passes the call to a person the moment it is out of its depth, and brings the whole context with it.
- Warm transfer to the right person or team
- Full transcript and lookups attached
- The caller never repeats themselves
- Out-of-hours calls route to whoever is on call
- CallerIvan G. · order #4821
- Asked forRefund, damaged on arrival
- Already checkedOrder, delivery, photos
- SuggestedFull refund, 148 EUR
The caller is not asked to repeat anything. The transcript, the lookups and the agent's recommendation arrive with the call.
The same agent, in the app they already use
Plenty of customers would rather send a voice note at 11pm than sit in a phone queue at 11am. The agent handles both, from the same setup and the same knowledge.
- Voice notes and typed messages
- Picks the thread back up days later
- Sends links, confirmations and documents
- Handover works exactly as it does on a call
Put it where the phone hurts most
Most teams begin with one call type, prove it for a fortnight, then widen.
The calls your team dreads
Order status, delivery dates, password resets, opening hours. The agent answers them all, at any hour, without a queue.
Appointments and reservations
Take, move and cancel bookings on the call, straight into the system your staff already uses.
Qualify before a human calls back
Ask the questions your reps always ask, capture the answers, and hand over only the leads worth their time.
Follow-ups that actually happen
Payment reminders, delivery confirmations, satisfaction checks. Placed on schedule, logged like every other call.
Peak hours without extra hires
Let the agent take the overflow when every line is busy, so nobody waits and nobody hangs up.
Nights, weekends, holidays
Cover the hours you cannot staff, and escalate the genuinely urgent ones to whoever is on call.
Nothing about it is a black box
Every call leaves a record you can read, search and export, which is usually the first thing a compliance team asks for.
Full transcript
Every call written down, timestamped and searchable.
What it did
Each lookup and action it took, in order, with the result.
Approval gates
You decide which actions need a person before they happen.
Change it in minutes
Adjust what it says and does without waiting on a release.
Call it yourself before you decide
We will set up an agent on a test number with your own scenario, and you can ring it. That is usually a shorter conversation than a slide deck.