Your knowledge, on the phone
Point the agent at a data store of policies, products or records. It searches them by meaning on every turn and answers from what it finds.
An AI agent that picks up on the first ring, understands what the caller wants and answers from your own material. In your language, on your number, around the clock.
Works with the number you already advertise. No new hardware.
Keep the number on your invoices and your storefront, or start fresh with one from us.
Keep the number your customers already know. Point it at the agent, or forward only the calls your own line does not pick up.
We provision a local number in the country you sell in, usually within a day. Useful for a new market or a campaign line.
Somewhere else? Ask us. Coverage is added on request.
Attach the documents and records the answers live in, and the agent works from those rather than from whatever a model happens to know.
Point the agent at a data store of policies, products or records. It searches them by meaning on every turn and answers from what it finds.
Natural, interruptible conversation rather than a phone tree, in the language and voice you set for the agent.
Where your material runs out, it says so instead of inventing an answer, and the transcript shows exactly where that happened.
A voice agent is only worth running if you can see what it said. Each call lands with the whole conversation attached, so the follow-up starts from a record rather than a guess.
Nothing is summarised away. You read the conversation as it happened, with the cost of it beside the text.
Most teams begin with one call type, prove it for a fortnight, then widen.
Delivery windows, returns policy, opening hours. The agent answers them from your own material, at any hour, without a queue.
Attach your policies, product sheets and price lists. The agent answers from what is in them rather than improvising.
Ask the questions your reps always ask. The answers land in the transcript, ready for whoever picks the lead up.
English and Bulgarian today, more on request, each with a voice you choose rather than a default robot.
Let the agent take the overflow when every line is busy, so nobody waits and nobody hangs up.
Cover the hours you cannot staff. Every call comes back transcribed, so the morning starts with a list instead of a full voicemail box.
Every call leaves a record you can read back in full, which is usually the first thing a compliance team asks for.
Every call written down, both sides, timestamped.
Duration and credits spent, per call, with no estimate involved.
Ring the agent from your browser before a single real caller does.
Adjust what it says and does without waiting on a release.
We will set up an agent on a test number with your own scenario, and you can ring it. That is usually a shorter conversation than a slide deck.