Keep freight moving while the AI handles the paperwork
Logistics runs on documents, status updates and exceptions, most of it flowing through email and spreadsheets. Workerflow reads, tracks and coordinates that flow so your team manages by exception instead of by inbox.
Where the time goes in logistics & supply chain
Every shipment generates a paper trail and a stream of questions: where is it, why is it late, what does this document say, who needs to know. Multiply that across carriers, suppliers and customers and a huge share of the day disappears into tracking things down and re-keying data between systems.
Automations built for your team
A starting menu, not a limit. We map these to how your business actually works, then build the ones with the highest payoff first.
Shipment tracking agent
Answer where-is-my-shipment questions for customers and partners by pulling live status, so your team stops being a lookup service.
Carrier & supplier inbox
Read the constant flow of rate quotes, booking confirmations, delay notices and proof-of-delivery emails, extract the details and keep systems in sync.
Exception management
Detect delays, shortfalls and mismatches as they emerge, notify the right people and suggest the next action so nothing is discovered too late.
Document extraction
Turn bills of lading, invoices, customs paperwork and packing lists into structured data, cutting hours of manual entry and re-checking.
Order-to-dispatch coordination
Move orders through the steps from received to dispatched, handing off between systems and teams and flagging anything that stalls.
Returns & RMA processing
Handle return requests and RMA paperwork end to end within policy, escalating the exceptions.
Inventory & demand reporting
Pull messy operational data into clean, scheduled reports on stock, throughput and performance so decisions rest on current numbers.
Vendor onboarding & checks
Collect vendor documents, run your standard checks and route completed onboarding for approval.
The difference it makes
Less manual entry
Documents read and turned into data automatically.
Earlier warnings
Exceptions surfaced as they happen, not after a complaint.
Faster responses
Tracking and partner questions answered instantly.
Cleaner data
Systems kept in sync without re-keying between them.
Automation you can actually put in front of customers
Plenty of tools can generate text. Far fewer can be trusted to act on real customer and business data, with the control and accountability a serious operation needs. That is what Workerflow is built for, and it is why these four principles hold on every workflow we ship.
Talk to our teamConnected to your systems
Agents read real records and take real actions in the tools you already run on, not generic canned replies.
Human approval built in
Sensitive steps pause for a person to sign off. You decide exactly what is automatic and what waits.
A full log on every run
Every execution is recorded with inputs, reasoning and outcomes, so nothing the AI does is hidden.
EU data, never trained on
Your data stays in EU-based infrastructure and is never used to train AI models, by us or our providers.
Common questions
Yes. Agents can read the mix of PDFs, scans and email bodies that logistics runs on, extract the relevant fields and push them into structured form. We tune extraction to your document types during setup.
Let us find your first automation
Tell us about your processes and we will map the highest-payoff automations for your team, then build and run them with you. No code required on your side.